DocFind-Requester compares the following fields in the original request and the new request:


• Title
• Author
• Page Numbers


• Title
• Article Title
• Article Author
• Volume/Issue (normalised)
• Page Numbers

DocFind-Requester considers the request to be a duplicate if:

- all relevant fields in the two requests match
- the user (based on Client ID) is the same
- the original request is not Complete

If the new request is flagged as a duplicate it will not be auto-mediated; rather it will go to Idle / Check Manual with a message in the Log Messages about the possible duplication:

RACER request screen shot showing 'log messages' section with possible duplicate error message

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