4.6.2 - The repository shall follow policies and procedures that enable the dissemination of digital objects that are traceable to the originals, with evidence supporting their authenticity.
This is necessary to establish an auditable chain of authenticity from theAIP to be disseminated digital objects.
Examples of Ways the Repository can Demonstrate it is Meeting this Requirement
System design documents; work instructions (if DIPs involve manual processing); process walkthroughs; production of a sample copy with evidence of authenticity; documentation of community requirements for evidence of authenticity.
4.6.2.1 The repository shall record and act upon problem reports about errors in data or responses from users.
Supporting Text
This is necessary in order for the users to consider the repository to be a trustworthy source of information.
Examples of Ways the Repository can Demonstrate it is Meeting this Requirement
System design documents; work instructions (if DIPs involve manual processing); process walkthroughs; logs of orders and DIP production; documentation of error reports and the actions taken.