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By default, when end users select "My Requests" in ZPortal, they are shown a list of all their active requests in RACER. This list does not include , including requests that are Not Supplied or that have been completed. To get a full list of all their requests, patrons must select Completed. If the "show everything" box at the top of the Requests List page . Selecting this box triggers is un-checked, this will trigger a new search for all their requests, including ones that are that excludes requests that are inactive (i.e., Not Supplied or Complete:).

RACER user request screen shot highlighting 'show everything' checkbox for requestsImage Modified