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By default, when end users select "My Requests" in ZPortal, they are shown a list of all their active requests in RACER. This list does not include , including requests that are Not Supplied or that have been completed. To get a full list of all their requests, patrons must select Completed. If the "show everything" box at the top of the Requests List page . Selecting this box triggers is un-checked, this will trigger a new search for all their requests, including ones that are that excludes requests that are inactive (i.e., Not Supplied or Complete).

RACER user request screen shot highlighting 'show everything' checkbox for requestsImage Modified