2. Enter the amount needed to adjust the cost in the Cost Adjustment field. For example, if the lending library charged $12 but the correct cost is $15, you would enter 3. Then click '3' and then click "Update Cost"
3. The new cost will appear in the New Cost To Requester field:
4. Add a note if desired. Click the Adjust button when done.
5. The request remains Shipped or Received with a Last Action of Cost Adjustment.