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SP uses a variety of widely accepted, industry-standard techniques and tools to monitor the repository's hardware platform. Systems administrators at SP and the University of Toronto Libraries' Information Technology Services receive information about system behaviour and usage from a number of custom-built scripts, a Nagios systemmonitoring program, and monitoring tools functionality built into the hardware. These tools flag warn administrators about abnormal activity such as excessive CPU processor loads , , and slow response times.

In collaboration with representatives of its Designated Community, SP carries out extensive usability testing and evaluation.

SP has In addition, staff monitor critical processes, such as ingest and data management, for malfunctions and suboptimal performance.

Feedback from the Designated Community is an important source of information about system behaviour and hardware performance. As described in 5.1.1.1.1, SP receives ongoing and extensive feedback from its Designated Community.

As a rule, SP replaces hardware within a 5-year period (i.e. every 5 years or less) even if the hardware is functioning normally. Typically, SP buys a 5-year warranty for hardware when available.

Systems administrators receive notices and alerts about stability and security issues from vendors on a regular basis.

Responsibility

Digital Preservation Policy Librarian

Systems Administrator

Potential RisksMonitoring Commitments

See 5.1.1.1

Future Plans

SP has procedures, commitments, and financial resources for regular hardware replacement and media refreshment. See 5.1.1.1.4 for details.

Relevant Documents

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  1. Hardware and Software Inventory (available on request)