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In order to provide a level of service that meets the repository's contracted obligations, SP selects and implements hardware technologies based on a clear and comprehensive understanding of the needs and expectations of its Designated Community . The repository's Designated Community Definition supports Definition, who support decision-making by providing an overview of the repository's user communities.

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In order to comply with this point, SP must maintain a thorough understanding of the needs of its Designated Community. If SP has imperfect or inadequate information about the repository's Designated Community, then there is a risk of using inappropriate hardware. The practices described above (see Explanation) are designed to minimize this risk, but sudden, unexpected changes in user behaviour may lead to problems in system behaviourare possible.

Future Plans

SP has procedures, commitments, and financial resources for regular hardware replacement and media refreshment. See 5.1.1.1.4 for details.

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  1. Designated Community Definition
  2. Hardware and Software Inventory (available on request)