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SP has an active and diverse Designated Community, composed of librarians, faculty, researchers, and students, who test provide feedback about the intellectual understandability of Content Information through regular and extensive use. This provides both direct and indirect feedback about understandability. SP receives direct feedback from the Feedback Forum located on the repository's user interface and from a 'contact support' email address. SP reviews all feedback from users about the repository and, where possible, works to resolve understandability issues. SP receives indirect feedback from users through ongoing communication with OCUL member institutions.
To support usability, SP has a DTD and documentation describing what an acceptably formatted object looks like. Accessibility to the Content Information is maintained through regular system and file checks. Any accessibility issue is acknowledged and dealt with immediatelyIn addition, SP processes each file to generate format identification and validation. The output created by this processing is then run through a style sheet that formats the information into PREMIS metadata. This metadata is stored with the content object and used by SP to ensure understandability of the contents in the repository.
Responsibility
Digital Preservation Policy Librarian
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