The "Cost Adjustment" action is meant to be used by the requesting library as a local change to edit the information that appears in the "Requester cost" field on a Shipped or Received request. The action does not send a message to the responding library ; in fact there is cureently a bug associated with it that causes the reques to go to a Check Error authorisation status on the responder's side. Fortunately the Check Error does not interfere with the responder's ability to work on the request. or change the status of the request.
To enter a new cost:
- Select Cost Adjustment from the Action drop-down menu.
- Enter the amount needed to adjust the cost in the Cost Adjustment field. For example, if the lending library charged $12 but the correct cost is $15, you would enter 3. Then click "Update Cost"
3. The new cost will appear in the New Cost To Requester field:
4. Add a note if desired. Click the Adjust button when done.
5. The request remains Shipped or Received with a Last Action of Cost Adjustment.
The bug is fixed in version 5 of the VDX software. At the moment it is still present in version 4.1.3.