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Feedback from the Designated Community is an important source of information about system behaviour and hardware performance. As described in, the repository SP receives ongoing and extensive feedback from its Designated Community.

SP buys a 5-year warranty for hardware whenever possible and feasiblewhen available. As a rule, SP replaces hardware within the warranty period (i.e. every 5 years or less) even if the hardware is functioning normally.

Systems administrators receive notices and alerts about stability and security concerns issues from vendors on a regular basis.