Date: Fri, 29 Mar 2024 06:53:02 -0400 (EDT) Message-ID: <714340346.596.1711709582280@spatlassian.scholarsportal.info> Subject: Exported From Confluence MIME-Version: 1.0 Content-Type: multipart/related; boundary="----=_Part_595_57580112.1711709582280" ------=_Part_595_57580112.1711709582280 Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Content-Location: file:///C:/exported.html
This error message can occur when lending staff are trying to action an = "In Process" request sent by a non-RACER borrowing library via ISO.
The error is due to a patron ID from the borrowing library matching an e= xisting patron ID in RACER.
Scholars Portal staff can quickly resolve this by using a script to remo= ve the patron ID, which is not a required field on the lending side. If you= come across this error please send the request number/s to RACER Support.<= /p>