Brock’s James A. Gibson Library similar to most academic libraries has procedures in place to trace and search for missing books identified as IN LIBRARY. We look for individual books using a list once a day for the first week and then once a week until this process winds down every six months. We strategically complete our missing book procedures to conclusion twice a year in November and August. We then pass on lists to liaison librarians for potential replacement while at the same time suppressing or updating records. Missing books at Brock are only found on average approximately 25% of the time.
Does your library allow patrons to request books using RACER declared as “missing” in your library?
Nipissing: Yes we would after investigating the issue.
Ottawa: We allow students to place RACER requests for material that is missing.
How does this work knowing that RACER blocks requests for your libraries materials?
Nipissing: We would see when it was marked missing; if recently we would look into the item before approving it.
Ottawa: We mediate the request.
Waterloo: Requester notes in comment box that the item is missing, thus the request awaits mediation by staff. Staff confirm the item is indeed marked missing and authorize the request.
How long does a book need to be declared “missing” before patrons can order an identical copy using RACER?
Nipissing: It would just depend on the circumstance and on the patron need.
Ottawa: As soon as the book is declared missing , patron can order via RACER.
Waterloo: Immediately after it is declared missing (we do a number of searches before the missing status is applied)
If you don’t allow patrons this privilege, why not?