PSAG Meeting March 7, 2008

Added by Martha Whitehead, last edited by Martha Whitehead on Mar 10, 2008  (view change)

Debrief on PSAG's First Year

  • On the big picture level we've done well in terms of facilitating user-driven evaluation of services
  • On some specific tasks, progress was difficult because of time-devouring circumstances at home institutions (and in the case of the user panel lack of staff in SPOT)
  • In terms of soliciting feedback and ideas from OCUL institutions, and communication in general we need some new approaches to harness the brainpower of OCUL (although the Scholr2.0 paper received a few comments, it didn't generate the broader conversation intended). 
    • Kate had a great idea -- what about dividing OCUL into "sales territory" with each PSAG member being the "sales rep" for a particular territory.  Suggested sales conference locale:  somewhere warm (though the Duke of York is also good)
    • Is there any way to aggregate in one place the existing initiatives and ideas already happening at each institution?  eg York's emerging technology group has a blog
    • We need to ensure that people have 'passive' access to information -- ie it lands in their email rather than expecting them to seek it
  • Perhaps next year rather than dividing our energies under each of the Scholars Portal Services, we should pick off a few significant ways to improve the user experience.  For example, an evaluation of the barriers to use of RefWorks and recommendations for improvements, and recommendations on when other tools such as Zotero may be appropriate.
  • We speculated about upcoming projects where PSAG may play a role:  ODESI (ie Would we promote awareness amongst general reference librarians? or is some other group doing that? Who is handling usability research?); Ebooks?

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